You may fail to use the Bluetooth headset if the audio modules of your system are in an error state or not configured properly. Select the Headset from the Windows Volume Control Solution 1: Run the Audio Troubleshooter Furthermore, check if selecting the headset from Windows 10 Volume control (right-click on the Volume icon in the system’s tray) solves the issue.
Additonally, check if restarting the services (launch services with administrator privileges) related to Bluetooth and system audio solves the issue. Moreover, make sure you are using the latest version of Windows and system drivers (try to use the updated version of the Bluetooth driver from the manufacturer’s website).
Bluetooth Headset Cannot Be Used as Both Headphones and Speakersīefore moving on with the solutions, make sure your headset is not faulty (try to use it with another device).
